FREE shipping on orders over $150! Free pickup also available at our Truro location!

Return Policy

Elegant Steps accepts returns of new, unworn, items with original tags for exchange or store-credit only within 14 days of purchase. Please contact us here for a return authorization number before shipping your item/items back to us, or simply return in store.

Simply send the item back to us* or return at our store location. Please ensure you include your order number on the return package. We are confident that, should you be unhappy with your item, that we can assist you to find something you’ll truly love. In special circumstances, returns for refund are at the discretion of the manager and we invite you to please contact us.

*Return shipping is at customer expense.